Privacy Policy

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data that can be used to identify you personally. Detailed information on data protection can be found in the Privacy Policy set out below.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section entitled “Information on the Controller” in this Privacy Policy.

How do we collect your data?

Some data is collected when you provide it to us. This may, for example, include data that you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website, or after you have given your consent. This primarily consists of technical data, such as your internet browser, operating system or the time at which the page was accessed. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without technical errors. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated through the website, the data submitted may also be processed for quotations, orders or other contractual enquiries.

What rights do you have regarding your data?

You have the right, at any time and free of charge, to obtain information about the origin, recipients and purpose of your stored personal data. You also have the right to request that this data be corrected or deleted. If you have given consent to data processing, you may withdraw that consent at any time with effect for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding these rights or any other questions relating to data protection.

2. Hosting

We host the content of our website with the following provider:

Strato

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany (hereinafter referred to as “Strato”). When you visit our website, Strato records various log files, including your IP address.

Further information can be found in Strato’s Privacy Policy: https://www.strato.de/datenschutz/.

Strato is used on the basis of Article 6(1)(f) of the GDPR. We have a legitimate interest in presenting our website as reliably as possible. Where corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the German Telecommunications Digital Services Data Protection Act (TDDDG), insofar as the consent covers the storage of cookies or access to information on the user’s terminal device, such as device fingerprinting, within the meaning of the TDDDG. Consent may be withdrawn at any time.

Data Processing Agreement

We have entered into a data processing agreement with the provider for the use of the service described above. This agreement is required under data protection law and ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable data protection legislation and this Privacy Policy.

When you use this website, various items of personal data are collected. Personal data means data that can be used to identify you personally. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose the processing takes place.

Please note that data transmission over the internet, for example when communicating by email, may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

VIP24 Logistics Network GmbH i. G. · Company in Formation

Meiendorfer Straße 25
22145 Hamburg
Germany

Email: info@vip24-logistics.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names or email addresses.

Storage Period

Unless a more specific storage period is stated in this Privacy Policy, your personal data will remain with us until the purpose for which it was processed no longer applies. If you submit a legitimate request for deletion or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for retaining it, such as retention periods under tax or commercial law. In the latter case, the data will be deleted once those reasons no longer apply.

General Information on the Legal Bases for Data Processing on This Website

Where you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR where special categories of personal data within the meaning of Article 9(1) of the GDPR are processed. Where you have expressly consented to the transfer of personal data to third countries, processing is also based on Article 49(1)(a) of the GDPR. Where you have consented to the storage of cookies or access to information on your terminal device, for example by means of device fingerprinting, processing is additionally based on Section 25(1) of the TDDDG. Consent may be withdrawn at any time. Where your data is required for the performance of a contract or for steps taken prior to entering into a contract, we process it on the basis of Article 6(1)(b) of the GDPR. We also process data on the basis of Article 6(1)(c) of the GDPR where processing is necessary to comply with a legal obligation. Processing may additionally be based on our legitimate interests pursuant to Article 6(1)(f) of the GDPR. The relevant legal basis in each individual case is explained in the following sections of this Privacy Policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. In some cases, it is necessary to transfer personal data to these external parties. We disclose personal data only where this is necessary for the performance of a contract, where we are legally required to do so, for example by disclosing data to tax authorities, where we have a legitimate interest in disclosure under Article 6(1)(f) of the GDPR, or where another legal basis permits the disclosure. Where processors are used, we disclose our customers’ personal data only on the basis of a valid data processing agreement. In cases of joint processing, an agreement governing joint controllership is entered into.

Withdrawal of Your Consent to Data Processing

Many data processing operations are possible only with your express consent. You may withdraw consent already given at any time. The lawfulness of processing carried out before withdrawal remains unaffected.

Right to Object to Data Collection in Specific Cases and to Direct Marketing (Article 21 GDPR)

WHERE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6(1)(E) OR (F) OF THE GDPR, YOU HAVE THE RIGHT, AT ANY TIME AND ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA. THIS ALSO APPLIES TO PROFILING BASED ON THOSE PROVISIONS. THE APPLICABLE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR UNLESS THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS. THIS RIGHT TO OBJECT IS BASED ON ARTICLE 21(1) OF THE GDPR.

WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES. THIS RIGHT TO OBJECT IS BASED ON ARTICLE 21(2) OF THE GDPR.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of an infringement of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or the place of the alleged infringement. This right is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in performance of a contract in a commonly used, machine-readable format, or to have it transmitted to a third party. Where you request direct transmission of the data to another controller, this will be carried out only where technically feasible.

Access, Rectification and Erasure

Within the scope of the applicable statutory provisions, you have the right, at any time and free of charge, to obtain information about your stored personal data, its origin and recipients, and the purpose of the processing. Where applicable, you also have the right to request rectification or erasure of this data. You may contact us at any time regarding this or any other questions relating to personal data.

Right to Restriction of Processing

You have the right to request restriction of the processing of your personal data. You may contact us at any time to exercise this right. The right to restriction applies in the following circumstances:

• If you dispute the accuracy of the personal data stored by us, we will generally require time to verify its accuracy. For the duration of this verification, you have the right to request restriction of the processing of your personal data.
• If the processing of your personal data was or is unlawful, you may request restriction of processing instead of erasure.
• If we no longer require your personal data, but you require it for the establishment, exercise or defence of legal claims, you have the right to request restriction of processing instead of erasure.
• If you have objected to processing under Article 21(1) of the GDPR, a balancing of your interests and ours must be carried out. Until it has been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.

Where processing has been restricted, this personal data may, apart from storage, be processed only with your consent, for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the change in the browser address bar from “http://” to “https://” and by the padlock symbol displayed in your browser.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Objection to Promotional Emails

We hereby object to the use of contact details published as part of our statutory legal notice obligations for the purpose of sending unsolicited advertising or informational materials. The website operators expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.

4. Data Collection on This Website

CCM19

Our website uses CCM19 to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies, and to document that consent in compliance with data protection law. The provider of this technology is Papoo Software & Media GmbH, Auguststraße 4, 53229 Bonn, Germany (hereinafter referred to as “CCM19”).

When you access our website, a connection is established to CCM19’s servers in order to obtain your consent and other declarations relating to the use of cookies. CCM19 then stores a cookie in your browser so that the consent you have given, or its withdrawal, can be associated with you. The data collected in this way is stored until you request its deletion, delete the CCM19 cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

CCM19 is used to obtain the legally required consent for the use of cookies. The legal basis for this processing is Article 6(1), sentence 1, point (c) of the GDPR.

Data Processing Agreement

We have entered into a data processing agreement with the provider for the use of the service described above. This agreement is required under data protection law and ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Server Log Files

The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. This information includes:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing device
• Time of the server request
• IP address

This data is not combined with data from other sources.

This data is collected on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring the technically error-free presentation and optimisation of the website; server log files must be collected for this purpose.

Contact Form

If you submit an enquiry via the contact form, the information you enter in the form, including the contact details you provide, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not disclose this data without your consent.

This data is processed on the basis of Article 6(1)(b) of the GDPR where your enquiry relates to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in handling enquiries addressed to us effectively pursuant to Article 6(1)(f) of the GDPR, or on your consent pursuant to Article 6(1)(a) of the GDPR where such consent has been requested. Consent may be withdrawn at any time.

The data you enter in the contact form will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies, for example once your enquiry has been fully processed. Mandatory statutory provisions, in particular retention periods, remain unaffected.

Enquiries by Email, Telephone or Fax

If you contact us by email, telephone or fax, your enquiry, including all personal data arising from it, such as your name and the content of your enquiry, will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

This data is processed on the basis of Article 6(1)(b) of the GDPR where your enquiry relates to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in handling enquiries addressed to us effectively pursuant to Article 6(1)(f) of the GDPR, or on your consent pursuant to Article 6(1)(a) of the GDPR where such consent has been requested. Consent may be withdrawn at any time.

The data submitted to us through contact enquiries will remain with us until you request its deletion, withdraw your consent to storage, or the purpose for storing the data no longer applies, for example once your request has been fully processed. Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.